WacomPenTablets.com Policies and Procedures
Products purchased online from WacomPenTablets.com can only be shipped to the United States.
If ordering from outside the United States, please contact us for
options including our overseas partners.
Ordered products are usually shipped the same business day if the order is received before 3:00 p.m. EST. If a product has become unavailable between the time and processing of the order (due to timing of other orders), the product will be backordered until the receipt of the next shipment of the product. Backordered items can be ordered, but they will not ship until the receipt of the next shipment. Customers will not be billed for backordered items until they ship. Special order items are not kept in stock, but are usually shipped within 2-5 business days. Some special order products, however, depend upon the availability from the manufacturer.
The default shipping and handling charges are a flat US$7.95 fee, regardless of the quantity, weight or U.S. destination. The shipping method is UPS ground. Please see below for deliveries to Alaska and Hawaii.
Alaska and Hawaii customers pay actual freight including taxes or other fees related to the shipment. Method of shipment will be at the discretion of WacomPenTablets.com, although most product orders will be shipped via UPS 2nd Day Air.
Other UPS shipping options are available and are priced according to the weight and destination as per the UPS online system. The rates are automatically calculated when you check out and specify the shipping postal code.
NOTE: During checkout, the calculated shipping rates (other than UPS Ground) are fairly accurate estimates. When you are presented the final order to review and accept, the actual shipping rate will be provided.
Taxes are applied for destinations in: California, District of Columbia, Maryland, Massachusetts, Mississippi and Wisconsin. No taxes are applied for other States.
Due to the low prices provided by WacomPenTablets.com and NeuroScript, all sales are final. Returns are only accepted for erroneous shipments.
Product defects, flaws, and warranties are handled by the manufacturer: Wacom®.
Welcome to this website, a service of NeuroScript LLC. (“NeuroScript LLC” or “we”). Please read these Site Terms and Conditions before you use this website. By using this website, you agree to abide by the terms of this agreement and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you don't agree to these terms, then you may not use this website.
We may change the terms of this agreement from time to time. By continuing to use the website after we post any changes, you accept and agree to this agreement, as modified.
This website is for general informational purposes only. Although we make reasonable efforts to ensure that any information we post to this website is both timely and accurate, errors may appear from time to time. This website may not be updated daily, and certain information may not be the most current information available. Before you act on information you've found on our website, you should independently confirm any facts that are important to your decision.
NeuroScript LLC is not responsible for, and cannot guarantee the performance of, any products and services provided by any advertisers or others to whose sites we link. A link to another website does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by NeuroScript LLC or its licensors.
We welcome links to the homepage of our website. You are free to establish a hypertext link to the homepage of this site so long as the link does not state or imply any affiliation, connection, sponsorship, or approval of your site by NeuroScript LLC. We do not permit framing or inline linking to our website or any portion of it.
You may be able to order certain NeuroScript LLC products services through this website. All orders you make through this website are subject to the availability, terms, and other conditions that apply to the particular products and services at the time you place your order. All products and services, their contents, availability, and pricing are subject to change at any time with or without notice. Please fully read the terms and disclaimers accompanying any products or services that you order through this website.
To obtain access to certain services on our website, you may be required to register. As part of any such registration process, you will select a user name and a password. You agree that the information you supply during that registration process will be accurate and complete and that you will not register under the name of, nor attempt to enter the service under the name of, another person. NeuroScript LLC reserves the right to reject or terminate any user name that, in its judgment, it deems offensive. You will be responsible for preserving the confidentiality of your password and will notify us of any known or suspected unauthorized use of your account.
NOTE: NeuroScript LLC needs to have, on file, current proof of a customer's academic affiliation before any product is shipped. Academic affiliation can be as a current student, faculty member or staff member of an accredited academic institution (grade schools, colleges, universities). Please fax (see contact page) your proof of academic standing or email a link to a web page of the institution providing evidence.
Items that are marked ON BACKORDER means that there are currently none
in stock. Although there might be estimated restock dates, they are not guaranteed. To be notified when an item becomes available click the
Send Me an Email When Available below the product's description.
If you attempt to add a backordered item to the shopping cart, you will be warned about the status of the product. If you choose to add to
the cart and purchase the product, you will be charged for this purchase with no guarantee of a delivery date. We will do our best at keeping
you informed as to the expected delivery date, but we do not have any control over when. You can cancel a previous order of a backordered item,
but there will be a 10% charge-back fee.
Although we make this website freely accessible, we don't intend to give up our rights, or anyone else's rights, to the materials appearing on the website. The materials available through this website are the property of NeuroScript LLC or its licensors, and are protected by copyright, trademark and other intellectual property laws. Except for the limited licenses expressly granted to you in this agreement, NeuroScript LLC and its licensors expressly reserve all other rights and licenses. You are free to display and print for your personal, non-commercial use information you receive through this website, but you may not otherwise reproduce or modify any of the materials without the prior written consent of their owner. You may not distribute copies of materials found on this website in any form (including by e-mail or other electronic means), without prior written permission from their owner. Of course, you are free to encourage others to access the information themselves on this website and to tell them how to find it.
The trademarks, logos, and service marks displayed on the website are registered and unregistered trademarks of NeuroScript LLC and others. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the website without the written permission of NeuroScript LLC or such third party that may own the trademarks displayed on the website.
You should assume that everything you see or read on the website is copyrighted material unless otherwise noted, and may not be used except as provided in these Site Terms and Conditions or in the text on the website without the written permission of NeuroScript LLC. NeuroScript LLC neither warrants nor represents that your use of materials displayed on the website will not infringe rights of third parties not owned by or affiliated with NeuroScript LLC.
Images of people or places displayed on the website are either the property of, or used with permission by, NeuroScript LLC. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Site Terms and Conditions or specific permission provided elsewhere on the website. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify NeuroScript LLC by providing our copyright agent with the following information:
- the electronic or physical signature of the owner of the copyright or the person authorized to act on the owner's behalf.
- a description of the copyrighted work that you claim has been infringed and a description of the infringing activity.
- identification of the location where the original or an authorized copy of the copyrighted work exists, for example the URL of the website where it is posted or the name of the book in which it has been published.
- identification of the URL or other specific location on this site where the material that you claim is infringing is located; you must include enough information to allow us to locate the material.
- your name, address, telephone number, and email address.
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
NeuroScript LLC makes no warranties or representations as to the accuracy of content on the website. Your use of and browsing in the website are at your risk. NEITHER NeuroScript LLC NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE WEBSITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE WEBSITE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. NeuroScript LLC also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from the website.
NeuroScript LLC welcomes your feedback about this website and our products and services. You are solely responsible for any information that you submit or post on this website. By using this website, you agree not to submit, post or transmit any defamatory, abusive, obscene, threatening or illegal material, or any other material that infringes on the ability of others to enjoy this website or that infringes on the rights of others. We retain the right to deny access to anyone who we believe has violated these terms or any other term of this agreement.
We reserve the right (but assume no obligation) to monitor, delete, move, or edit any submissions or postings that come to our attention that we consider unacceptable or inappropriate, whether for legal or other reasons. We will comply with all requirements of the law regarding disclosure of any submissions or postings on this website to others, including to law enforcement agencies and parties making civil legal requests. We will also comply with any other requirements of the law regarding disclosure of other aspects of your use of this website.
Any communications you send to this website or otherwise to NeuroScript LLC are deemed to be submitted on a non-confidential basis and become the sole property of NeuroScript LLC. NeuroScript LLC may, in its sole discretion, reproduce, use, publish, modify, disclose, distribute, or otherwise use these communications in any way and for any purpose. These uses may include, for example, use of the content of any such communications, including any works, marks or names, ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose without any obligation to compensate the originator of such communications and without liability to that person.
Any claim relating to, and the use of, this website and the materials contained on the website is governed by the laws of the State of Arizona.
NeuroScript LLC respects the privacy of our visitors to and users of this website. please review our privacy statement.
and applies to all customers of NeuroScript's expense tracking service (the “Service”). We encourage you to read the entire Policy and check this page periodically for any changes or updates. By using the Service, you expressly consent to the terms of this Policy, as it may be changed from time to time.
NeuroScript is committed to maintaining your privacy and believes that, as a subscriber to the Service, you are entitled to know NeuroScript's information practices. This includes the limitations which NeuroScript observes in the collection and disclosure of personally identifiable subscriber information, the type of personally identifiable information we collect, how we use subscriber information, under what conditions we may disclose this information, the period during which we maintain it and the rights of subscribers concerning this information and its disclosure.
If you have questions or concerns regarding this Policy, you should contact NeuroScript at the contact information near the end of this Policy.
NeuroScript collects information from you at several different points on the Service. Some of this information is personally identifiable information, but much of it is not. Personally identifiable information is information that identifies a particular person. When you establish an account for the Service we collect information such as your name, address, telephone number, e-mail address, as well as information used for billing, and payment (including bank and credit card information), and other information we may need to establish and service an account.
NeuroScript also collects personally identifiable information about you when you communicate with us for, among other things, support, maintenance, and billing, send us e-mails, respond to our surveys or e-mails, engage in chat sessions with us, register for information, or participate in promotions or contests. In addition, NeuroScript may combine personally identifiable information, which we collect as part of our regular business records, with personally identifiable information obtained from third parties for the purpose of creating an enhanced personal database to use in marketing and other activities related to the Service and our other services.
NeuroScript considers the personally identifiable information contained in our business records to be confidential. Applicable law authorizes NeuroScript to disclose personally identifiable information concerning any subscriber if the disclosure is:
- necessary to render, or conduct a legitimate business activity related to, the Service and Service features or other services provided to the subscriber; or
- required by law or legal process (as described below in this Policy); or
- limited to the names and addresses of subscribers for "mailing list" or other purposes (subject to each subscriber's right to prohibit or limit this disclosure as described below in this Policy).
In addition, NeuroScript may use and disclose personally identifiable information collected from your use of the Service as provided for by applicable law in order to:
- install, configure, operate, provide, support, and maintain the Service;
- confirm that you are receiving the service requested and are properly billed for it;
- identify you when changes are made to your Service account;
- make you aware of new products or services that may be of interest to you;
- understand the use of, and identify improvements to, our Service;
- detect unauthorized reception, use, or abuse of the Service;
- determine whether there are violations of any applicable policies and terms of Service;
- comply with applicable law and take steps to prevent fraud.
NeuroScript may also use and disclose personally identifiable information as provided for by applicable law in order to perform, for example:
- billing and invoicing;
- collection of fees and charges;
- service delivery and customization;
- maintenance and operations;
- technical support;
- procurement of services, hardware or software necessary to the Service or offered through the Service
- hardware and software upgrades; and
- fraud prevention
In connection with the activities listed above, we sometimes disclose personally identifiable information about you to our affiliates or to others who work for us. We sometimes also disclose personally identifiable information about you to our employees for NeuroScript's internal business purposes, as well as to outside auditors, professional advisors and service providers, potential business transition partners, and regulators. Typically, we make these disclosures when the disclosure is necessary to render, or conduct a legitimate business activity related to the Service or other services we provide to you. We may be required by law or legal process to disclose certain personally identifiable information about you to lawyers and parties in connection with litigation and to law enforcement personnel. We may also disclose certain personally identifiable information about you to third parties such as, for example, charities, marketing organizations, or other businesses, in connection with disclosures made for "mailing list" or other purposes as described below in this Policy.
We make every reasonable effort to protect subscriber privacy as described in this Policy. Nevertheless, we may be required by law to disclose personally identifiable information about a subscriber without his or her consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant. We may also use or disclose personally identifiable information about you without your consent to protect our customers, employees, or property, in emergency situations, to enforce our rights in court or elsewhere, or directly with you, and for violations of the Service's terms of service and policies (including our Customer Agreement, Acceptable Use Policy and Fair Access Policy).
NeuroScript transmits personally identifiable and non-personally identifiable information about you over the Service when you send and receive e-mail, chat, send instant messages, transfer and share files, make files accessible, visit Web sites, or otherwise use the Service and its features. Our transmission of this information is necessary to render the Service.
NeuroScript uses third parties to deliver some features and functions of the Service, including customer and technical support, e-mail, instant messaging, and web hosting, and those third parties collect or transmit personally identifiable and non-personally identifiable information about you. These third parties are not permitted to use your personally identifiable information except for the purpose of providing their services. We will not read your outgoing or incoming e-mail, private chat, or instant messages, but we (or our third party providers) do store e-mail messages on computer systems for a period of time. We could be required to disclose these messages and communications along with other personally identifiable information about you to comply with law or to protect our Service as described in the Legal Disclaimer section of this Policy.
We also monitor the performance of our Service and your Service connection in order to manage, maintain, and improve the Service and your connection to it. We (or our third party providers) use tools to help prevent and block "spam" e-mails, viruses, spyware, and other harmful or unwanted communications and programs on the Service. These tools may automatically scan your e-mails, instant messages, file attachments, and other files and communications in order to help us protect you and the Service against these harmful or unwanted communications and programs. These tools do not collect or disclose personally identifiable information about you.
We contract with third parties to provide specific services and features for the Service. For example, our newsgroups are provided by a third party. When you use these particular services, generally you provide your name and specific Service-related information directly to the third party service provider. If you become a customer of these third parties directly, then you will be subject to their terms of service and privacy policies. You should carefully read their terms and policies to understand how they may use personally identifiable information about you.
NeuroScript or our contractors may from time to time share aggregate (non-personally identifiable) information such as the number of Service subscribers who match certain statistical profiles (for example, the number of subscribers in various parts of the country) with our advertisers, content providers, or other third parties with whom we have a relationship. Except as otherwise specified in this Policy, we will not provide our advertisers, content providers, or these other third parties with personally identifiable information about you unless we have received your consent first. Likewise, NeuroScript will not share personally identifiable information about where you go on the Service or on the Web unless we have received your consent first. We also use aggregate information to better understand how the Service is being used, to improve it, and for network management, bandwidth usage, maintenance, performance measurement, and security.
We may use a third-party ad serving company to serve certain advertisements to you when you visit this Web site. Our third-party ad serving company may use anonymous information related to your visit to the Service's Web site to better provide advertisements to you about goods and services that may be of interest to you. Our third-party ad serving company does not have access to your name, address, e-mail address or telephone number unless you or others provide that information to it directly, or you consent to us providing that information to it. In the course of serving advertisements to this Web site, our third-party ad serving company may place or recognize a unique "cookie" or equivalent technology through your browser.
If NeuroScript enters into a merger, acquisition, or sale transaction of all or a portion of its assets, subscribers' personally identifiable information will, in most instances, be one of the items transferred as part of the transaction. If, as a result of the business transition this Policy will be changed, you should refer to the Notification of Changes to this Policy section. Aggregate information may also be transferred in connection with a business transition.
We store information that you provide to personalize your settings on the Service so that you don't have to change these settings each time you use the Service. We do not share your preferences with third parties except for service providers or other third parties who may provide certain components of the Service.
Cookies are small files stored on a computer's hard drive to simplify and improve a user's Web experience. A Web site may store information in a cookie about your computer configuration so that it can more efficiently provide information to you the next time you visit the site. Or, your browser program might save a cookie with a reference key linking to your username and password on a remote server so that a Web site's server will automatically recognize you the next time you access the site.
Like many Web sites, the Service's Web site servers generate log files. These logs record aggregate (non-personally identifiable) information about site usage such as Internet protocol (IP) addresses, browser types, Internet service providers, referring/exit pages, pages accessed, platform types, date/time stamps, times of use, and page views, for example. This information is necessary to analyze trends, administer the Service's Web site, balance web traffic, evaluate users' electronic browsing in the aggregate, and gather broad demographic information for aggregate use.
Special Offers and Updates
We send all new subscribers to the Service a welcome e-mail and sometimes other information. Subscribers who would like to receive information from us about products, services, and special offers, promotions, and features may do so. See the Choice and Contact Preferences section of this Policy to learn how to opt in or opt out of receiving these types of promotional communications.
We send subscribers Service-related announcements from time to time. For example, we may send you an e-mail announcement about a pricing change, a change in operating policies, or new features of the Service. You may not opt-out of these Service-related communications, though you can deactivate your Service account if you wish. If you fail to check your Service account and primary e-mail address for Service-related announcements, you may miss important information about the Service, including legal notices, for example.
We communicate with you to provide requested services and support for questions and issues relating to your Service account. We will reply to your requests for customer service by e-mail, phone, discussion forum, or through any other reasonable means.
Choice and Contact Preferences
Any e-mail relating to special offers or promotions will contain a link or instructions allowing you to opt out of receiving similar promotional e-mails in the future by following the opt-out instructions in the e-mail or visiting the Contact Preferences section of My Account on the www.neuroscript.net Web site.
The Service's Web site contains links to other sites. Some of these other sites may be co-branded with NeuroScript and may look like Service features, but NeuroScript is not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our Web site and to read the privacy policies of every Web site that collects personally identifiable information about you, whether the site is co-branded with NeuroScript or not.
NeuroScript takes the security of our subscribers' personally identifiable information seriously. We follow industry-standard practices to take such actions as are necessary to prevent unauthorized access to personally identifiable information by a person other than the subscriber or us. However, we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose personally identifiable information.
If your personally identifiable information changes, if you wish to confirm the accuracy of your personally identifiable information, or if you no longer want to subscribe to the Service, we provide a way to correct that information and a way to deactivate a Service account. You can correct some personally identifiable information through the My Account link at www.neuroscript.net. You may also contact us by telephone at the contact information listed on the contact page to correct information or deactivate your Service account.
You, as a subscriber to the Service, may enforce the limitations imposed on NeuroScript by applicable federal law with respect to the collection and disclosure of personally identifiable information about you. You may do so through a civil action under federal law, in addition to other rights and remedies that may be available to you under federal or other applicable laws.
NeuroScript maintains personally identifiable information about you in our regular business records while you are a subscriber to the Service. We also maintain this information for a period of time after you are no longer a subscriber if the information is necessary for the purposes for which it was collected or to satisfy legal requirements. These purposes typically include business, legal, or tax purposes. If there are no pending requests, orders, or court orders for access to this personally identifiable information and the information is no longer necessary for the purposes for which it was collected, we will destroy the information within a reasonable time period or within a required timeframe established under applicable law, whichever is shorter.
If you have any questions or suggestions regarding this Policy, or wish to contact us about your personal information, please contact us at firstname.lastname@example.org.
The Service is not directed to children under the age of 13, and NeuroScript does not knowingly collect personally identifiable information from anyone under the age of 18 on the Service. Children should always get permission from a parent or legal guardian before sending any information about themselves (such as their names, e-mail addresses, and telephone numbers) over the Internet, to us or to anyone else.
Last Updated: 29 Nov 2009