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Thread: Wacom Tablet Driver Installation Procedure

  1. Join Date
    Nov 2003
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    3,352

    Wacom Tablet Driver Installation Procedure

    When installing a (different) (Wacom) tablet driver, it is safest to first remove the existing tablet drivers.

    Sometimes the Wintab tablet stops working. E.g., Tablet driver not recognized. Causes could be:
    o Other tablets were connected to this computer before.
    o Older drivers were installed on this computer.
    o Tablet was connected before installing the manufacturer's driver so that some default Windows driver was automatically installed.
    o Tablet disconnected from the computer

    A. Tablet Driver Download (or use the driver CD with the tablet but it may not be up to date)
    1. Visit, e.g., www.wacom.com
    2. Select tablet type, e.g., Bamboo, Intuos, Cintiq, Tablet PC
    3. Select operating system.
    4. Download and save driver installation in an easy-to-find place (In case reinstallation in the future is needed which is not uncommon)

    B. Tablet Driver Uninstallation
    1. Disconnect tablet
    2. Uninstall current driver
    Start >Control Panel >Add / Remove Programs >Wacom Tablet >Remove
    3. Reboot PC
    4. Remove left-over files and directories in C:\Program Files\tablet

    C. Tablet Driver Installation
    1. Install Wacom driver downloaded
    2. Reboot (If not you may get: THE TABLET DRIVER WAS NOT FOUND, or: Unable to load tablet drivers)
    3. Connect Wacom tablet Lights should go on. If you get: A supported tablet was not found in the system, the tablet is not connected.
    4. Touch tablet with pen. Lights should change. If not: the pen may be from a different tablet series or Intuos version.
    5. Test Wacom driver: Start >All Programs >Wacom Tablet Properties >About >Diagnose
    Observe that numbers change.

    D. MovAlyzeR Input Device Setup
    1. Run MovAlyzeR
    Start >All Programs >NeuroScript >MovAlyzeR >MovAlyzeR
    2. Setup tablet for User
    Click Acquire. NOTE: Acquire may tell 100 Hz, but during recording it is 130 Hz. Overwrite with 130 Hz.
    3. Rightclick your Experiment >Properties >Input Device. This needs done for EACH of your existing experiments.
    4. If needed settings can be overwritten per Subject: Rightclick your subject >Properties >Edit

    In French: Assistance Pilotes Téléchargement de Logiciel pour Wacom tablettes * stylet et MovAlyzeR
    http://www.wacom.eu/index2.asp?pid=29&lang=fr
    Version 6.16-7 Multilingual Download (19,25 Mo • 09/06/2011 10:15:56) This downloads: pro617-3_int.exe

    When starting your PC with the Wacom tablet disconnected you may get:
    Tablet Driver Not Running
    Then connecting the Wacom tablet and starting Wacom Tablet Properties. You may get:
    THE TABLET DRIVER WAS NOT FOUND
    Reboot should resolve this.

    This posting:
    http://www.neuroscript.net/forum/showthread.php?3282

    How Do I? Forum:
    http://www.neuroscript.net/forum/for...8-FAQ-How-Do-I
    Company http://www.neuroscript.net and work http://www.neuroscript.net/hans_leo_teulings.php on handwriting and drawing movement recording and processing.

  2. Join Date
    Nov 2003
    Posts
    3,352

    Wacom Professional Pen Tablet Driver Release Notes

    From: http://www.wacom.com/en/CustomerCare...3&os=Windows+7

    Product Marketing Bulletin VOL.: 1106-04
    SUBJECT: WACOM Tablet Driver Support
    Windows® Driver v. 6.1.7-3 for Professional Pen Tablets Posted
    Date: Monday, June 27, 2011

    Windows Driver v. 6.1.7-3 for Professional Pen Tablets driver (release candidate) for professional pen tablets for use with PCs running
    • Microsoft Windows 7 (32 or 64 bit),
    • Microsoft Windows Vista (32 or 64 bit) or
    • Microsoft Windows XP (32 or 64 bit SP3).

    The driver supports the
    • Intuos4 WL pen tablets
    • Intuos4 (PTK) pen tablets
    • Intuos3 (PTZ) pen tablets
    • Intuos2 (XD) pen tablets
    • Cintiq 21UX (2nd Gen), 12WX, 20WSX, 21UX, 18SX, & 15X pen displays.
    • VM pen displays: DTU-2231, DTU-1931 and DTU-1631.

    The driver can be downloaded from www.wacom.com/en/CustomerCare/Drivers.aspx.
    • Save the file to your computer and then double-click on it to launch the installer.

    Wacom implemented the following changes and improvements in v.6.1.7-3:
    • A full pressure issue in Adobe CS5 applications was fixed
    • Touch ring functionality is more consistent

    IMPORTANT:
    • USB tablet required.
    • Serial tablets are not supported. The recommended driver for serial tablets on Vista 32 bit, XP 32 bit and 2000 is version 6.05-7.

    Pen input features in Windows 7 and Vista
    • On Windows 7 and Vista, installing the driver will activate the pen input functions available within Windows and within Office 2007 and Office 2010.
    • The Windows 7 and Vista Flicks and Press-and-hold-to-right-click features are disabled in most graphics applications (all that use the Wintab API). This is a workaround to improve drawing performance in these applications when those features are on.

    General notes
    • Tablet PC support: When using Wacom professional driver version 6.1.5 or later on a Tablet PC with Wacom pen technology, upgrade the Tablet PC pen driver to version 7.0.1-8 or later (go to www.wacom.com/en/CustomerCare/Drivers.aspx and select “Tablet PC” as the tablet model). Otherwise the Tablet PC pen will not support pressure sensitivity in graphics applications.
    • Consumer tablet support: This driver supports only the professional tablets listed above. For concurrent use of a consumer Wacom tablet, you need to install a separate Pen Tablet driver v 5.2.3 or later. These drivers can be added or removed independently of each other. (It is good practice to check the driver release dates and install the older driver first, followed by the newer one.)
    • To uninstall a driver, go to Start - Control Panels and select “Programs and Features” (Vista & newer) or “Add or Remove Programs” (XP). Find the entry for the Wacom Tablet driver in the list of applications, and then select the Uninstall button located at the top of the application list. Restart your computer before installing a new driver.
    • To remove the preferences file and restore all default settings, open Start – All Programs – Wacom Tablet – Tablet Preference File Utility. Then select to remove the preferences file(s). You must authenticate yourself as an administrator to be able to remove all users’ preferences.

    Users may submit bug reports at http://www.wacom.com/en/CustomerCare...ortDefect.aspx. Wacom quality assurance validates these bug reports, but does not provide technical support and usually will not send a reply directly to users who submit at bug on this page. Wacom does appreciate your bug submissions and these submissions do help us to improve our drivers in significant ways.

    If you require technical support, please go to www.wacom.com/en/CustomerCare.aspx for Technical Support contact information.

    LIST OF COMMON WACOM INTUOS TABLET DRIVERS
    • Driver 6.1.7-3 for USB Tablets on Windows 7, Vista, XP (32 & 64 bit) 13 Sep 2011 for Intuos4 (PTK), Intuos3 (PTZ)
    • Driver 6.1.6-7 for USB Tablets on Windows 7, Vista, XP (32 & 64 bit) 22 Nov 2010 for Intuos4 (PTK), Intuos3 (PTZ), Intuos2 (XD)
    • Driver 6.1.2-5 for USB Tablets on Windows 7, Vista, XP (32 & 64 bit) 25 Nov 2009 for Intuos4 (PTK), Intuos3 (PTZ), Intuos2 (XD)
    • Driver 6.1.1-3 for USB Tablets on Windows Vista, XP (32 & 64 bit) 9 Apr 2009 for Intuos4 (PTK), Intuos3 (PTZ), Intuos2 (XD)
    • Driver 6.1.0-6 for USB Tablets on Windows Vista, XP (32 & 64 bit) 15 Dec 2008 for Intuos4 (PTK), Intuos3 (PTZ), Intuos2 (XD)
    • Driver 6.05-7 for Windows Vista (32 & 64 bit), XP (32 & 64 bit), 2000 10 Sep 2007 for Intuos3 (PTZ), Intuos2 (XD)
    • Driver 4.93-3 for Windows 2000, XP (32 & 64 bit). 7 Oct 2005 for Intuos3 (PTZ series), Intuos2 (XD)
    Company http://www.neuroscript.net and work http://www.neuroscript.net/hans_leo_teulings.php on handwriting and drawing movement recording and processing.

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