Glossary Item Box

NeuroScript MovAlyzeR Help Send comments on this topic.

Installation

Download & Install

This is a common topic for MovAlyzeR, GripAlyzeR & ScriptAlyzeR. These programs will be referred to as MovAlyzeR on this page.

Note: This page has overlapping information with the application downloads page and is intended to provide offline information from within the application.

Requirements

Trial Version

Purchased Version

To Deactivate (move to another computer)

To Uninstall


Requirements

System: MS Windows XP or later and 30MB of free space.

NOTE: Before installing the program, please make sure that you want to install the software on that specific computer, as once installed the program cannot be moved to another computer without a deactivation and new activation code for the new computer.

User Privileges: To install/uninstall the application, define new users, or to work with the example experiments, administrative privileges are required. Alternatively, an administrator can install the application in an accessible/shared/writeable location.

Activation code: You will be required to enter an activation code:

* For your first installation of MovAlyzeR trial version to unlock the copy protection.

* Every time you install a newer version (trial or purchased).

* When you make a new purchase of MovAlyzeR or suite items.

Please refer to the next section for detailed description. Activation codes are immediately issued during the normal working hours.

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Trial Version

o Download the installation file from the downloads page using the user ID and password you registered with.

Note: You can use the same ID and password for future downloads of installation files.

o Uninstall older MovAlyzeR programs.

o Install the application by running (double-click) the downloaded file.

The program will automatically run after the installation and prompt by asking whether you want to unlock the software. Click OK to unlock the software. You will be given an option to enter your NeuroScript account login information for tracking purposes, but it is not required. The system will then automatically unlock the software for your immediate use if you are connected to the internet.

If you are not connected to the internet, or choose not to use the internet method for unlocking, an activation window will open. Make a note of the Authorization Request Code. Click CANCEL to close the window.

* Email NeuroScript at sales@neuroscriptsoftware.com and provide the Authorization Request Code (to unlock). Please include your name, organization, and contact information. You will receive the Activation/Unlock Code for the trial version.

* Once you receive the activation code, open the MovAlyzeR application. You will get the message again asking whether you want to unlock the software. Click OK for the activation window to appear and enter the activation code provided by Neuroscript. Click OK to release the copy protection and open the application.

* The program will be active for 30 days after you unlock it. After 30 days, you will be informed each time you run the application that your trial period has expired and given the option to purchase MovAlyzeR (and/or other components). During your trial period, you will also be sent periodic emails checking on your progress and reminding you of your pending trial expiration.

* Help files are accessible in the application by pressing the F1 key, from the Help menu, or go to online help for documentation.

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Purchased Version

Make a backup of your user folders, if required. The root data path for a user is shown at Settings > Data path and Settings.

Note:

A new installation of MovAlyzeR will not overwrite the user data in folders created by the user.

Data in the example users UU1 and UUU will be overwritten. Do not store any valuable data in these locations. 

To purchase/activate MovAlyzer Suite items, open the MovAlyzeR trial version software, go to License in the application menu and choose Activate Product.

NOTE: If the trial version has expired, you will be automatically prompted to activate features when you start the MovAlyzeR program.

* Choose the items you want to purchase and click OK to display the activation window. Make a note of the Authorization Request Code. Exit by hitting cancel (if you do an online purchase, you will receive an email almost immediately and can leave this window open while you await the email containing your Activation Code).

* Email NeuroScript at sales@neuroscriptsoftware.com or call us at 1.480.350.9200 with the Authorization Request Code to obtain a Activation Code for the purchased items. You will receive the Activation Code after payment has been received.

* Start MovAlyzeR. Go back to the activation window as described in the first step of this section. Activate the program by entering the Activation Code provided in the activation window. MovAlyzeR is now ready!

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To Deactivate (move to another computer)

There might be instances where you want to move your purchased MovAlyzeR software to another computer. This can be done by going to the License menu and choosing "Deactivate License". Doing this will render that copy of MovAlyzeR unusable at that point. You will be presented with an Authorization Request Code which you will need to send to NeuroScript at sales@neuroscripsoftware.com. This will inform us that one of your puchased licenses has been deactivated. When ready to install on a new computer, we will be able to get you up and running back to your original state knowing that you have deactivated your previous license.

It is important to remember, however, that the data you have collected on a previous computer (if locally stored) will need to be either exported and manually copied to the new computer. We are not responsible for any loss of data. You can contact support for further help. A system administrator might be required in order to achieve this.

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To Upgrade/Update

Go to Help > Check for Updates to check if any new versions of the MovAlyzeR suite have been released. The updates will download and install automatically, unless additional directions are given by the updater. An internet connection is required to use this feature. 

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To Uninstall

Go to Control Panel > Add/Remove programs > List > Select MovAlyzeR > Remove > Follow the instructions.

OR

Start menu > All Programs > NeuroScript > MovAlyzeR > Uninstall MovAlyzeR Suite

NOTE: For versions 3.40 and earlier, if you uninstall MovAlyzeR and then reinstall on the same computer, you can unlock the software by using the same Activation Code. The Activation Code expires after 10 days for a trial version.

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